Shipping & Returns

Orders placed before 18:00 on workdays will be sent out on the same day.

Shipping

COSTS

Australia€12,50Free shipping for orders above €150
Austria€8,95Free shipping for orders above €150
Belgium€5,95Free shipping for orders above €120
Denmark€9,95Free shipping for orders above €150
Finland€24,50 
France€7,95Free shipping for orders above €150
Germany€5,95Free shipping for orders above €120
Italy€7.95Free shipping for orders above €150
Luxembourg€9,95Free shipping for orders above €150
Netherlands€3,95Free shipping for orders above €75
Portugal€7.95Free shipping for orders above €150
United Kingdom€9,95

 

Free shipping for orders above €150

United States €9,95Free shipping for orders above €150
Spain€7,95Free shipping for orders above €150
Sweden€7,95Free shipping for orders above €150
Rest of World 
mailbox
€16,95  
Rest of World 
package
€40,00 

Note UK

Because of Brexit your package will go trough customs. This means you will have to pay import duties as the UK is no longer part of the EU. These import duties are at the customer’s expense.

Express shipping

EUAround €44,95
WorldAround €59,99

DELIVERY

Netherlands± 2 business days
Belgium 
Germany
± 5 business days
Europe± 10 business days
World± 20 business days

ORDER TRACKING

All orders are shipped with track & trace. You will receive an email with your tracking number. (Please note: for orders outside the EU you may have to pay import costs upon receipt)

Return

RETURN POLICES

We hope that you are wild with your new jewelry. If that is not the case, you can of course return your order and get your money refunded. You have 30 days to return your item.

The return of an article is only possible when the article:

  1. Is in undamaged state
  2. Is not worn and/or used
  3. Includes the original packaging

An article bought from our sale category cannot be exchanged or returned.

Wildthings Collectables reserves the right to refuse returned items.

HOW TO RETURN

You can return your order in any way you like to the following address:

Wildthings retouren 
Energieweg 41 
2404 HE Alphen aan de Rijn
The Netherlands

Just make sure to always add your name and order number. And it is important to have prove of your return in case something goes wrong in the shipment process. For The Netherlands a letterbox shipment with t&t is €4,10

You can also choose to have your return picked up at home or bring it to a local pick-up point through out our return system. No need to print anything. We can over this for customers within the EU.

 

1. Click here to: Register your return

2. Select the items you want to return within 30 business days after you have received your order and choose the desired return method

3. Download the return label. They scan the label on your phone if you don't have a printer

4. Pack your items in the original package. Make sure to remove the old shipping label

5. Don't forget to fill out the note included in the package stating your name and order number

6. Take your package within 14 working days to the post oce or have it ready for the pick-up service (depending on which return method you have chosen)

7. When our logistic centre has handled your return, you will receive an automatic email. From then on you will receive a refund within 14 business days.

NOTE

The shipping costs are at the customer’s expense

 Drop-offPick-up
NL€4,95€5,99
DE€7,25€9,76
BE€7,25€9,76
SE€9,67€12,09
GB€9,06€11,48

EXCHANGE

For exchange you can return the order as stated above and order the right product on our website. After we receive the return we will refund your money within 14 business days.

BACK SOON

If an item is sold out at the moment it will state "back soon" on our website. This item will be restocked as soon as it arrives from our local manufacturers in Bali. If you have a particular item in mind that you would like to buy please leave your email in the 'notify me when back in stock' so we can notify you as soon as it is restocked.

START YOUR RETURN

Orders can be returned within 30 days of purchase.

START NOW